Refund Policy

MorganFitKC Refund & Reschedule Policy

At MorganFitKC, we’re committed to delivering science-backed coaching, personalized support, and real results. We also know life happens — schedules change, goals shift, and sometimes things don’t go as planned. Our policies are built to keep things fair for both you and our coaching team.

Refunds & Cancellations

• Session Packages: All coaching sessions and programs are non-refundable once purchased, but they can be transferred or credited toward future services if your situation changes.

• Paid-In-Full Packages: If you need to discontinue early, we’ll convert your remaining balance into MorganFitKC credit to use within 6 months — for personal, semi-private, or online coaching.

• Trial Offers & Promotions: All promotional sessions (like our 3-Session $99 Experience) are final sale and must be used within 30 days.

Rescheduling & No-Shows

• 24-Hour Rule: Sessions may be rescheduled or canceled up to 24 hours before your appointment time without penalty.

• Late Cancellations or No-Shows: These are charged in full — no exceptions. This ensures we can fairly manage our coaches’ time and client waitlists.

Membership & EFT Packages

• Recurring payments can be paused or canceled with a 14-day notice before your next billing date.

• Any remaining sessions on file will remain valid for 30 days after cancellation.

Medical or Life Events

We understand that unexpected events happen. If you experience a medical issue, relocation, or life circumstance that prevents participation, we’ll work with you to find a fair solution — whether that’s pausing your plan, extending sessions, or converting to virtual coaching.

Our Promise

Our goal is always to help you succeed — not just in the gym, but in life. If something’s not working for you, talk to us. We’ll do our best to make it right.